Further Resources
Australian Wide
- H A A guide for residential gas and electricity customers
- H A SWITCHING RETAILERS
- L A AER Energy & Essential Medical equipment DL Brochure_D02
- L A Buying energy from an onseller
- L A Customers using life support equipment
- L A Dealing with Faults and emergencies
- L A Dealing with Salespeople
- L A Disconnections
- L A Estimated bills, overcharging and undercharging
- L A Having trouble paying your bill
- L A Indigenous-having problems with your provider
- L A Making a Complaint
- L Received a high bill
- L Tenants who buy energy from a landlord
- M A Are you having trouble paying your energy bill_2
- M A Energy and your business_NSW QLD SA ACT Tas
- M A Energy marketing – what are your rights
- M A Smart meters and you_0
- M A What can I do if I have a complaint about my energy_1
- M A Your rights as an energy customer
Victorian Specific
- L V acting-on-behalf-of-someone-with-an-ewov-complaint_0
- L V backbilling-refunds-lost-payments
- L V concessions-and-grants_2
- L V disconnection-and-restriction-for-debt_0
- L V energy-payment-difficulties
- L V how_we_can_help
New South Wales Specific
- L N EWON-Factsheet-Backbilling
- L N EWON-Factsheet-Common-hot-water
- L N EWON-Factsheet-Credit-and-debt-collection
- L N EWON-Factsheet-FAQs-about-embedded-network-or-exempt-seller
- L N EWON-Factsheet-Helping-representing-someone
- L N EWON-Factsheet-High-bills
- L N EWON-Factsheet-Living-in-an-embedded-network
- L N EWON-Factsheet-moving-in-and-out-of-property
- L N EWON-Factsheet-Outages
- L N EWON-Indigenous -Your guide to energy & water issues in NSW