EnergySmart Public Housing Research Program – AEF | Australian Energy Foundation

EnergySmart Public Housing Research Program


Australian Energy Foundation (AEF) is proud to have worked with client Department of Health & Human Services (DHHS) on the EnergySmart Public Housing Research Program, centered around energy efficiency in public housing properties across Victoria, with a focus on regional areas.


On behalf of DHHS, AEF engaged with tenants to better understand how these new installations improved their thermal comfort and reduced energy costs. In addition, AEF delivered the residential upgrades with the support of a strong network of trusted suppliers and contractors.

The upgrades were a mixture of energy efficient reverse cycle heating, hot water heat pumps, and thermal upgrades, as well as advising tenants on getting the best deal from their energy retailers.

AEF delivered upgrades to 1,414 properties and engaged with over 1700 tenants throughout the three year project from May 2017 to June 2020.


AEF provided DHHS with a finalised report which measured:

  • Hot Water Heat Pumps: The average saving per year on residents’ total household energy bill.
  • Reverse Cycle Air Conditioner: The average saving per year on residents’ total household energy bill.
  • Thermal Shell: The reduction in energy use per day in winter, along with average increase in indoor temperature after upgrade.
  • Carbon Emissions: The total amount of CO2e abated in one year.
  • Tenant Survey Satisfaction: As a result of these upgrades.


This project was listed as a Finalist in the Premier’s Sustainability Awards 2020 – Government category.

Media enquiries

For media enquiries on the program please contact Marketing Coordinator, Michelle Ho at