TasNetworks and AEF – AEF | Australian Energy Foundation

TasNetworks and AEF

We know that energy costs are a big part of the household budget and that many of our customers find it hard to lower their bills without sacrificing convenience or comfort, even more so in these uncertain times.

With this in mind, we’ve partnered with the Australian Energy Foundation, to provide free over-the-phone home energy appointments for our customers. They can help you understand your energy bill and provide advice on actions you can take at home to manage your energy usage.

What advice can you receive?

Electricity Bills

Get tips on how to understand your energy plan and find out if you're on the best energy tariff.


Find out how sealing up gaps and cracks can improve thermal efficiency in your home and keep your energy costs down.


Proper insulation ensures a comfortable temperature in your home. We can help you find out how to check whether you have enough insulation in your home and what solutions you can look into if you don’t.

Heating & Cooling

From split systems and fans to ducted heating and fire places, discover which systems are the most energy efficient and what you can do to keep your home comfortable, whatever the season.

Hot Water

Adjusting your habits in the kitchen and the bathroom can save you a lot of money. We can help you discover easy ways to cut costs without sacrificing on comfort or convenience.


Can curtains and blinds improve energy efficiency? What DIY options can boost window performance? Our energy advisor can help you understand your options and prepare your windows in time for winter.


Find out how to choose the right light fixtures and fittings for your home and whether you’re eligible for any rebates.

Solar Panels & Battery Storage

Thinking of powering your home with solar energy? Using satellite imagery, our energy advisors can help you determine whether your property is suitable for solar panels.

Book your energy consultation

Book a call-back

Click on the link below to book a 20-minute phone consultation with an energy advisor.

Call us

We're available from Monday-Friday 9am to 5pm.

Terms & Conditions

Calls may be recorded for quality and training. Non-identified data will such as estimated savings will be shared with TasNetworks for the purpose of reviewing the program and benefits for TasNetworks customers. The information provided during this service is provided in good faith and with all reasonable care. We are not responsible for and disclaim all liability relating to your use of this information. We make no warranty, express or implied concerning the suitability, reliability, availability, currency and accuracy of the Information provided. To the extent permitted by law including the Australian Consumer Law, we are under no obligation to update the Information provided which you acknowledge is based on assumptions, market conditions and information available at the time and subject to change.
Read AEF general terms & conditions

Notice of closure

Our last day of operations will be 31 August 2022.

Click here to find out more.