Supporting you through Covid-19 – AEF | Australian Energy Foundation

Supporting you through Covid-19

Covid-19 has caused a lot of changes for Australians, especially spending more time at home. And because of this we’re using much more electricity than usual.

In fact, research has shown that household energy usage has increased by 34% (versus this time last year), and as we start using our heaters more through winter, this will rise even further.

As part of our response to Covid-19, we have opened up our appointments to provide more (and longer) home energy consultation calls for residents of our participating councils.

During a consultation, we will help you understand your energy bill and provide advice on actions you can take at home to manage your energy usage.

As always, our service is FREE to residents.

What advice will you receive?

Electricity Bills

Get tips on how to shop around for the best energy tariff and find out how you can get paid $50 just for comparing.


Find out how sealing up gaps and cracks can improve thermal efficiency in your home and keep your energy costs down.


Proper insulation ensures a comfortable temperature in your home. We can help you find out how to check whether you have enough insulation in your home and what solutions you can look into if you don’t.

Heating & Cooling

From split systems and fans to ducted heating and fire places, discover which systems are the most energy efficient and what you can do to keep your home comfortable, whatever the season.

Hot Water

Adjusting your habits in the kitchen and the bathroom can save you a lot of money. We can help you discover easy ways to cut costs without sacrificing on comfort or convenience.


Can curtains and blinds improve energy efficiency? What DIY options can boost window performance? Our energy advisor can help you understand your options and prepare your windows in time for winter.


Find out how to choose the right light fixtures and fittings for your home and whether you’re eligible for any rebates.

Solar Panels & Battery Storage

Thinking of powering your home with solar energy? Using satellite imagery, our energy advisors can help you determine whether your property is suitable for solar panels.

Book your energy consultation

Book a call-back

Click on the link below to book a 20-minute phone consultation with an energy advisor.

Call us

We're available from Monday-Friday 9am to 5pm.

Terms & Conditions

 We are not responsible for and disclaim all liability relating to your use of this information. We make no warranty, express or implied concerning the suitability, reliability, availability, currency and accuracy of the Information provided. To the extent permitted by law including the Australian Consumer Law, we are under no obligation to update the Information provided which you acknowledge is based on assumptions, market conditions and information available at the time and subject to change.
Read AEF general terms & conditions