Choosing the right installer is one of the most important decisions you’ll need to make when it comes to solar. It can get quite technical very quickly, so choose carefully to make sure you’re in safe hands.
To find a good installer, look for the following:
Clean Energy Council Approved Solar Retailer
The Clean Energy Council (CEC) is the peak body for clean energy in Australia. To improve standards in the solar industry, they run two accreditation schemes.
The first is the Clean Energy Council Accredited Installer scheme. In this program, they train and accredit installers to ensure installed solar power systems meet industry best practice standards. At a minimum, the solar installer you choose should be CEC Accredited. This is necessary in order to claim the Federal Government’s financial incentive for solar (the STC scheme).
Here’s the logo you’ll see, if they’re an accredited installer.
The second scheme is the Approved Solar Retailer scheme.
We recommend installing solar with suppliers that have committed to this program as these companies have signed the Solar Retailer Code of Conduct. This means they’ve committed to responsible sales and marketing activities, and solar industry best practice. Not only is this the highest accreditation currently available in Australia but if you live in Victoria and would like to claim the Solar Homes rebate, the supplier must be a Clean Energy Council Approved Solar Retailer.
Here’s the logo to look for:
Make sure the quote the supplier provides you is professional and shows you where the panels will be installed on your home. Never accept a hand-written quote and ensure that all warranties are detailed on the quote.
Longevity of the company
Over 500 solar companies have gone into liquidation in Australia since 2011. Look for a company that has been around for at least five years. It’s an indicator that they are in a financially stable position and are likely to stay in business for the long term.
The installation warranty covers you if there’s anything wrong with the installation itself. A good quality supplier will offer an installation warranty of at least 5 years.