Hot Water Heat Pump

So you’ve decided to save with an economically (and environmentally) friendly hot water heat pump. At the Australian Energy Foundation, we’ve conducted a rigorous vetting process so you can choose a heat pump AND installer – simply and efficiently.

Find a reliable and trustworthy installer that has passed our rigorous procurement process
Ensure you’re claiming all the rebates by using only accredited installers
Know you’re making the right choice with advice and support from our energy advisors

Backed by 20+ Councils

1. Learn about heat pumps

Learn everything you need to know about choosing and using a hot water heat pump with our comprehensive guide. Looking to chat to someone? Our team is on hand to answer your questions. Call us on 1300 23 68 55 or email us at advice@aef.com.au

2. Get connected to a trusted installer

Complete this form and based on your answers, we'll refer you to a supplier that has passed our rigorous procurement process. You'll expect to hear from our trusted installer within 3 business days.

3. Review your quote

After you receive your heat pump quote, you'll have time to review it before deciding to proceed. Any questions? Our team of energy advisors will help you understand your quote and will provide checklists and resources to help you know what to look for.

4. Install your heat pump

Install your heat pump, enjoy the savings and know you're reducing your impact on climate change.

Our procurement process

Our rigorous procurement process is designed to make switching to a hot water heat pump as easy as possible.

1. Find Suppliers

Before commencing the selection process, we proactively research and contact industry-leading suppliers encouraging them to apply.

2. Select Suppliers

Interested suppliers fill in assessment forms and provide supporting documentation about their product offering, warranties, customer service, financial situation. We then conduct a selection process based on product quality, price, safety, customer service, values, track record, credit history, installation capability. We conduct in-person interviews and site visits.

2. Contract Suppliers

We then negotiate a supplier agreement for the top suppliers that pass the selection process. Our legal agreements with suppliers define product specifications, price and minimum performance standards ensuring they offer you only their best offer.

4. Monitor suppliers

We meet regularly with our suppliers to ensure compliance with supplier agreements. We run quarterly spot-checks of quotes and if something goes wrong we have a dedicated customer service team who acts on your behalf and works with the supplier to resolve the issue.

David's story - installing a heat pump with help from AEF

Start saving today. Request a quote for a hot water heat pump.

Complete the below form and our trusted heat pump installer will be in touch in the next 3 business days.

1 Personal Details

2 Contact Details

3 Terms & Conditions

Personal Details
Product or Service
Name*
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Contact details
Please supply at least phone number and ensure it's correct as it is the only way our trusted suppliers can contact you.
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Your local Council*
Please select your local council so that we can ensure you get access to all the offers and services available to you.
Consent to be contacted by your Council
- I consent to my contact details being provided to my local council for the purposes of the council contacting me with information about environmental initiatives.

How did you hear about us?*
Subscribe to AEF Energy Advice
Once in a while, we would like to send you advice, offers and news on how to save energy for your home.
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Terms & Conditions
Your use of the AEF website, operated by the Australian Energy Foundation (ACN: 095 439 160), is subject to these terms and conditions as well as our privacy statement. We may, from time to time, amend these terms of use or our privacy policy at our sole discretion by posting an updated version of the terms of use or our privacy policy on our website. By continuing to use our website, you agree to be bound by the terms of use and our privacy policy as amended. Restrictions on Use You may not copy, adapt, or make use of the information on our website in a business or enterprise. You may not sell or republish any of the information on our website. You may not use our website in any way that causes us any loss or damage. You may Request for a Quote only for the purpose of obtaining quotes from one or more of AEF suppliers in our system. You may not use this website or submit a Request for a Quote in connection with a business or enterprise that is competitive with us. General Disclaimer The website contains information prepared in good faith and with all reasonable care. We are not responsible for and disclaim all liability relating to your use of the website, including any other linked sites. We make no warranty, express or implied: concerning the suitability, reliability, availability, currency and accuracy of the Information contained on the website or any linked site for any purpose; or that your access to the website will be uninterrupted or error free, or free from viruses. To the extent permitted by law including the Australian Consumer Law, we are under no obligation to update the Information which you acknowledge is based on assumptions, market conditions and information available at the time of writing and subject to change. Personal Data Personal information collected by AEF will be stored securely and used to support households, businesses and other groups to reduce their energy and water consumption and greenhouse gas emissions. Your personal information will not be shared with other organisations without your consent. By requesting a quote, you are consenting to your contact details and requested services being provided to the relevant product provider/s and will only be used for this purpose. By subscribing to our eNews you are agreeing to receive regular emails regarding a range of expert advice, special offers and interesting news. By ticking the optional tick box located in the section ‘Your local Council’ you are consenting to your contact details being provided to your local council for the purposes of your local council contacting you with details, including offers, of environmental initiatives they are running in your area. Security of Information We take all steps reasonably practicable to secure the information that you provide to us using our website. However, we take no responsibility whatsoever for the security of your information as it is passing over the Internet. Privacy Policy Australian Energy Foundation and associated contractors will protect and handle your personal information in accordance with the privacy principles in the Commonwealth Privacy Act 1988 and Australian Energy Foundation Privacy Statement. If you have any further questions please get in touch.
Agreement to Terms & Conditions*
- I agree to the Terms and Conditions
By requesting a quote, you are consenting to your contact details and requested services being provided to the relevant product provider/s and will only be used for this purpose. The full Terms and Conditions are listed below.

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Phone: 1300 23 68 55

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