CitiPower Powercor and AEF – AEF | Australian Energy Foundation

CitiPower Powercor and AEF

We have partnered with CitiPower and Powercor to provide customers with the advice and support they need to prepare and plan for summer.

With more people working and studying at home and businesses rebuilding after the disruption of lengthy closures, we know that this summer will be different.

We know that customers use more electricity in summer than any other season meaning energy bills can climb. However, there are steps you can take to stay comfortable and manage energy costs during the hotter months.

With this in mind, we’re providing free over-the-phone home energy appointments for CitiPower and Powercor customers. Our energy consultants can help you understand your energy bill and provide advice on actions you can take at home to manage your energy usage.

Book your energy consultation

Book a call-back

Click on the link below to book a 20-minute phone consultation with an energy advisor.

Call us

We're available from Monday-Friday 9am to 5pm.

What advice can you receive?

Electricity Bills

Get tips on how to understand your energy plan and find out if you're on the best energy tariff.


Find out how sealing up gaps and cracks can improve thermal efficiency in your home and keep your energy costs down.


Proper insulation ensures a comfortable temperature in your home. We can help you find out how to check whether you have enough insulation in your home and what solutions you can look into if you don’t.

Heating & Cooling

From split systems and fans to ducted heating and fire places, discover which systems are the most energy efficient and what you can do to keep your home comfortable, whatever the season.

Hot Water

Adjusting your habits in the kitchen and the bathroom can save you a lot of money. We can help you discover easy ways to cut costs without sacrificing on comfort or convenience.


Can curtains and blinds improve energy efficiency? What DIY options can boost window performance? Our energy advisors can help you understand your options and prepare your windows in time for winter.


Find out how to choose the right light fixtures and fittings for your home and whether you’re eligible for any rebates.

Solar Panels & Battery Storage

Thinking of powering your home with solar energy? Using satellite imagery, our energy advisors can help you determine whether your property is suitable for solar panels.

Terms & Conditions:

Calls may be recorded for quality and training. Non-identified data such as estimated savings will be shared with CitiPower Powercor for the purpose of reviewing the program and benefits for CitiPower Powercor customers. The information provided during this service is provided in good faith and with all reasonable care. We are not responsible for and disclaim all liability relating to your use of this information. We make no warranty, express or implied concerning the suitability, reliability, availability, currency and accuracy of the Information provided. To the extent permitted by law including the Australian Consumer Law, we are under no obligation to update the Information provided which you acknowledge is based on assumptions, market conditions and information available at the time and subject to change. Read AEF general terms & conditions.