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Energy Advice Service

Energy Advice Service

As the leading, national energy foundation, we are here to help local councils and other organisations achieve their sustainability goals by supporting their community to be more energy efficient and transition to renewable energy.

In operation for over 6 years, our energy advice service is a reliable and trusted way to support your community.

Whether we’re talking to home owners or tenants, businesses or employees, members or community groups, we help them understand and access the right energy solution for their situation.

The Energy Advice Service is delivered as an annual subscription model. As a subscriber your community will receive:

  • FREE Australian-based energy advice line (9am-5pm Mon-Fri) and email support
  • Access to knowledgeable energy advisors who can provide your community with unbiased advice
  • Recommendations for fully-vetted suppliers and support through the quote and install process
  • No aggressive sales tactics
  • Certainty and assurances about quality suppliers and products
  • Easier decision-making in a complicated industry

"In an industry as dynamic as solar, we want to ensure that any advice we provide is up to date and meets the needs of our residents. Because AEF offers this service on behalf of many councils, they’re operating at a scale where they can stay on top of industry developments, rather than us doing this in-house."

Kelly Heffer, Coordinator Sustainability Moonee Valley City Council

To learn more about an annual subscription to our Energy Advice Service to offer to your community, please contact advice@aef.com.au to connect you with a local AEF Account contact.