Boroondara Home Energy Assessment Program – AEF | Australian Energy Foundation
Boroondara Home Energy Assessment Program

Boroondara Home Energy Assessment Program

in partnership with the Australian Energy Foundation

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City of Boroondara has partnered with the Australian Energy Foundation (AEF) to offer residents quality home energy assessments for around half the regular price. 

Accredited AEF assessors will visit your home and undertake a home energy Scorecard Assessment, using a nationally accredited tool. In the week following the assessment you will receive a report, including tailored recommendations and an energy star rating for your home. This will help you see where you can save money on energy bills, or which upgrades could be beneficial to reduce emissions.

Supporting you to reduce emissions is one of the actions in City of Boroondara’s Climate Action Plan. This is the city’s plan to deliver what’s important to the community, to keep reducing the city’s environmental footprint.

What is the process?

Submit an Expression of Interest

AEF representative calls to confirm details, schedule appointment & take payment

Assessor visits home to conduct assessment

Receive your Residential Efficiency Scorecard report & tailored recommendations to improve your home’s energy profile

Pricing information

Boroondara residents are responsible for making payment to AEF when scheduling the appointment and will pay the portion listed in the ‘Resident pays’ column (all prices below include GST). Appointments will not be scheduled until payment is cleared.

Home sizeResident pays

Concession card holders are eligible for a further discount. Please note you will need to confirm your concession card details when scheduling your appointment. Eligible concession cards are listed below in the T&Cs section.

Home sizeResident pays

* in some cases, a study qualifies as a bedroom.

If your home is larger or has more rooms than above home sizes, then AEF will have to confirm how much the assessment will cost and the resident will be responsible for paying the difference. You can discuss this with the AEF representative after submitting your Expression of Interest. Larger homes with more rooms take more time to assess and therefore cost more. Boroondara Council will not cover any additional costs for HEAs that cost more than above prices.

Submit an Expression of Interest to participate in the program

Submit form online

Click on the link below to submit an Expression of Interest online

Call us to submit

We're available from Monday-Friday 9am to 5pm

What happens during a Home Energy Assessment?

During a Home Energy Assessment, a Qualified Scorecard Assessor will rate your home’s energy efficiency. This includes: construction, fixed appliances (e.g. hot water system, heating and/or cooling), lighting and any renewable energy sources. 

To complete their thorough report, our Assessors will:

  • need at least 2 hours to fully assess your home (1-bedroom units take less time; larger homes can take up 4 hours)
  • ask you to sign a Scorecard Privacy Agreement form before proceeding
  • need to enter each room in your home (please advise the Assessor if there are shift workers in residence, who may be sleeping)
  • access the roof space (if accessible) to check your insulation
  • take photos of your hot water system, heaters, window furnishings etc.

As an OH&S requirement, we will also need to ask some questions about COVID. Our assessors will not attend your home if they have any illness symptoms and your appointment will be rescheduled accordingly. The assessors are all fully vaccinated against COVID-19.

We ask that if you have any pets that could become uncomfortable with our assessors being in the home, you please keep them outside. We kindly ask you to refrain from smoking inside the home during the assessment.,

Boroondara Home Energy Assessment
Expression of Interest

If you are unsure or not yet ready to undertake a Home Energy Assessment:

All City of Boroondara residents can ring our Energy Advisors to receive independent advice that is tailored to your home.

Please call 1300 23 68 55, Monday-Friday, 9am-5pm

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Proper insulation ensures a comfortable temperature in your home. We can help you find out how to check whether you have enough insulation in your home and what solutions you can look into if you don’t.

Heating & Cooling

From split systems and fans to ducted heating and fire places, discover which systems are the most energy efficient and what you can do to keep your home comfortable, whatever the season.

Hot Water

Adjusting your habits in the kitchen and the bathroom can save you a lot of money. We can help you discover easy ways to cut costs without sacrificing on comfort or convenience.


Can curtains and blinds improve energy efficiency? What DIY options can boost window performance? Our energy advisor can help you understand your options and prepare your windows in time for winter.


Find out how to choose the right light fixtures and fittings for your home and whether you’re eligible for any rebates.

Solar Panels & Battery Storage

Thinking of powering your home with solar energy? Using satellite imagery, our energy advisors can help you determine whether your property is suitable for solar panels.

Terms & Conditions

Calls may be recorded for quality and training. Non-identified data, such as estimated savings, will be shared with City of Boroondara for the purpose of reviewing the program and benefits for City of Boroondara customers. The information provided during this service is provided in good faith and with all reasonable care. We are not responsible for, and disclaim all liability relating to, your use of this information. We make no warranty, express or implied, concerning the suitability, reliability, availability, currency and accuracy of the information provided. To the extent permitted by law, including the Australian Consumer Law, we are under no obligation to update the information provided, which you acknowledge is based on assumptions, market conditions and information available at the time and is subject to change.

Concession card holders could be eligible for a cheaper assessment and will need to confirm concession status details when booking the appointment. Eligible concession cards are: Pensioner Concession Card, Low Income Health Care Card and Veterans’ Affairs Gold Card.

Read AEF general terms & conditions